WHO WE ARE

The Rewind Arcade is a trusted supplier of premium pinball machines, arcade cabinets, gaming equipment, and entertainment machines for collectors, businesses, and home enthusiasts. Based in 6780 Depot Street, Suite 140, Sebastopol, CA 95472, we specialize in offering high-quality, fully tested, and expertly refurbished gaming machines sourced from reliable manufacturers and verified suppliers. With a strong reputation built on trust, transparency, and professionalism, we proudly serve customers across USA and the global market.

WHAT WE DO

We source, restore, and supply a wide range of new, used, and professionally refurbished pinball machines, arcade cabinets, slot machines, jukeboxes, and gaming accessories. Every machine goes through a detailed inspection, testing, upgrading, and cleaning process to ensure it performs exactly as expected. From helping customers choose the perfect machine to providing seamless logistics, delivery, and after-sales support, we ensure a smooth, safe, and enjoyable buying experience from start to finish.

OUR CORE VALUES

Our business is built on strong values that guide how we work and how we serve our customers:

  • Integrity – We are honest, transparent, and committed to doing things the right way.

  • Quality – Every machine undergoes rigorous testing for performance, durability, and authenticity.

  • Professionalism – From communication to logistics, we operate with excellence and consistency.

  • Customer Satisfaction – Your experience matters. We go the extra mile to ensure you are 100% satisfied.

  • Reliability – We deliver what we promise, and we stand by every machine we sell.

  • Innovation – We continually improve our testing, restoration, and delivery processes.

LOGISTICS

We provide safe, fast, and secure worldwide shipping for all pinball machines and arcade units. Our logistics team handles every step with care—from professional packaging, loading, and documentation, to tracking updates and final door delivery. Whether you’re in USA, North America, Australia, Asia, or Africa, we ensure your machine arrives safely, fully protected, and ready to play.

Key logistics features include:

  • Strong and well-protected packaging

  • Palletized shipping for safety and stability

  • Worldwide delivery through trusted carriers

  • Customs documentation assistance

  • Real-time tracking and updates

WORLD-CLASS SUPPORT

Customer service is at the heart of everything we do. We offer a responsive, friendly, and helpful support team that guides you through product selection, purchase, shipping, installation, and after-sales care. Whether you contact us by phone, WhatsApp, or email, we are always happy to help and ensure a smooth, stress-free shopping experience.

WHY CHOOSE US

Customers choose The Rewind Arcade because we offer:

  • Premium, quality-tested machines

  • Professional refurbishment and restoration

  • Global shipping with secure packaging

  • Honest pricing and transparent communication

  • Responsive customer support

  • Safe payment methods and documented transactions

  • A seamless buying experience from order to delivery

Whether you’re building a home game room, upgrading your entertainment space, or investing in machines for commercial use, we deliver reliability, performance, and long-lasting value.

MISSION

Our mission is to provide high-quality, reliable, and fully tested gaming machines to customers around the world while offering exceptional service, fair pricing, and unmatched transparency. We aim to make the process of buying arcade and pinball machines simple, safe, and enjoyable for every customer.

VISION

Our vision is to become a global leader in pinball and arcade machine supply—recognized for our quality, trustworthiness, and customer-first approach. We strive to connect customers worldwide with the joy, nostalgia, and excitement that only premium entertainment machines can deliver.